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Is there a policy for harassment from service users or family members? (Anonymous post 🤫)
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Ocean King Staff Community Executive at CharityConnect Posted 5 days ago
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This question is from a member of our community that wishes to remain anonymous:
We've been operating as a community group for a few years, and are hoping to become a registered CIO (application has been sent). We work with older people.
As I'm trying to put policies together, I wondered whether there is a specific policy that we could implement around harassment FROM service users/ their family members to staff members/ other users?
Does anyone else have any demanding next-of-kin that are always in contact with you?
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