Malicious smear campaign against me, what can I do? (Anonymous post 🤫)
Ocean King
Other Discussion
Staff with lived experience - how do you create a culture of support? (Anonymous post 🤫)
Rose Cruickshank Staff Performance Marketing Manager at CharityJob Posted 2 months ago
{{badgesCtrl.userFirstName}}'s badges
Helper’s Badge Level One
Level 1 of 5
This badge is awarded to members who have had a comment marked as Helpful
Helper’s Badge Level Two
Level 2 of 5
This badge is awarded to members who have had 5 comments marked as Helpful
Helper’s Badge Level Three
Level 3 of 5
This badge is awarded to members who have had 10 comments marked as Helpful
Helper’s Badge Level Four
Level 4 of 5
This badge is awarded to members who have had 20 comments marked as Helpful
Helper’s Badge Level Five
Level 5 of 5
Superstar! This badge is awarded to members who have had 30 comments marked as Helpful
This question is from a member of our community that wishes to remain anonymous:
As a charity we have spent time encouraging staff with lived-experience to join our organisation as they have a wealth of experience that we can draw upon. This does also create challenges, however, and we have sought ways to support colleagues with a package of measures, including:Â
- Not sharing people's status - allowing them to share it;
- A buddy scheme for people to have an informal buddy as they settle into the organisation;
- A working group/committee for people with this characteristic to get together, talk about the work that we do as an organisation, and how we can support them better;
- Our Chief Executive offering everyone 1-to-1 discussions if they would like;
- Whole staff learning sessions on the area of our work every quarter;
- A Teams group for informal support amongst colleagues;
- Trigger warnings when we tackle potentially sensitive topics, allowing people to turn off cameras etc;
- Organisational training on particular areas of focus;
- Two additional 'wellbeing days' when these colleagues needs a break from our work;
- External counselling for staff who request it;
- Emergency clinical support if required.Â
There is always more that we could do, and therefore I'm interested in what others in similar organisations might do. Clearly sometimes things within our organisation will trigger people with this background, and that's something that we can't avoid but we also want to be as sensitive as we can be. Indeed, some of the support we provide (such as counselling) could then cause further trauma to resurface, which can be difficult to manage.Â
(I haven't shared details of the particular characteristic because that could identify our organisation and I would like this post to remain anonymous to protect our team.)
No responses yet. Be the first to reply!
{{ctrlComment.postTotalComments}} responses
Load more responses