- What actions were vital in getting us to this position of success?
- Which staff/stakeholders/partners were vital to the success? What did they contribute?
- What skills, behaviours or processes did you need to learn or incorporate?
- What actions, behaviours or processes did you need to stop doing?
- What resources did you need? (An alternative is to visualise the steps with different levels of resource. How would this change your steps? What resource had to be there? What did having additional resource help you achieve?)
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