Highly driven Supporter Care and Fundraising Manager with extensive customer service and database management skills through over ten years direct experience in fundraising.  A proven track record of team and project management including process development, data insight and training. Exceptional communication skills developed through high profile meetings, research and project management.

Particular personal strengths in customer care, database development and volunteer management  on a large scale. Renown as a strong and inspirational organisational leader with a positive and motivational 'can do' attitude. and a logical process driven approch. Ambitious and self driven and a highly respected colleague and team player.

Specialities: Volunteer Management, Fundraising, The Raisers Edge Power User, Crystal Reporting, Everyday Hero, Online Express, Direct mail , Annual Fund, Smarteezie Fundraising Software, Harlequin database, Reddot Website Management, Budget Management.