Marketing & Comms Community

The place for anyone in the charity marketing-comms-campaigns sphere. 📣 Share your wins, headaches, and wisdom. Meet ‘your people' here.

736 posts

Does anybody know how to start communications with local universities to see if their graphic design students might be able to help design our logo as part of their volunteering endeavours at uni?  W...
Molly Deakin
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This question is from a member of our community that wishes to remain anonymous: Please can I get some recommendations for freelance designers, ideally for direct mail? Ideally for a charity with a...
Ocean King
In an attempt to diversify our income the charity where I work are currently exploring hosting adverts on one of our websites. (For context its not our main website, but one specifically designed for...
Francesca Coleman
Hi, I'm new, glad to be here and learn more about the sector from you charity professionals. I'm looking to better understand any top tips in public fundraising campaigns specifically for activity ch...
Sharon Kennedy
Hi all, im looking for someone to be my Marketing and Social Media Officer's Mentor and i wonder if there is anyone here who might be interested in sparing some time with him? or if you know of any p...
Lorena Mombelli
Hi Everyone! We would like to change our social media strategy. At the moment we use Facebook/Instagram, but we are considering adding additional ones...  would TikTok work? would LinkedIn be better...
Marta Balint
Hi there, I have been asked to incorporate a way to donate on our website and have been looking for options, but just wondered if anyone had any recommendations through experience, I know PayPal offe...
Catherine Fenwick
Hi all Do you use a text messaging app or programme - like how GPs and dentists send you a text message with reminders and information? I am looking into this as a way to send reminders to clients/ca...
Annika Coughlin
This question is from a member of our community that wishes to remain anonymous: Hi, I’m looking for recommendations on platforms or services that can translate both incoming and outgoing communicat...
Ocean King
Several websites focus on spreading good stories and inspiring journalism. Are there any other positive news websites or platforms you enjoy? I'm looking to expand my list beyond the usual ones like...
Marta Balint
Hi - does anyone have any great tips or resources for understanding how to best target an audience when using paid ads? This is something we (National AIDS Trust) struggle with - our paid ads don't t...
Jude Clarke
I've been tasked with writing the copy for our not for profit's new website. I'm excited and daunted in equal measure at the prospect. Our existing site is quite repetitive and wordy. The tone of voi...
A CharityConnect User
Looking for recommendations for printers who can help with direct mail printing and posting in the UK. Cheap as for charity. Thanks!
Emily Woffindin
Hello everybody, Another piece of wisdom from Lyndall Stein. It covers a fundamental, but often ignored best practice in marketing: " Consider all of the information your audience receives about the...
This question is from a member of our community that wishes to remain anonymous: Has anyone else had negative experiences with USAID? For us, it is in terms of Comms products... we are still waiting...
Ocean King
I recently stepped into the charity sector, working in MarComms. It's my first time, and I'm the sole member of my MarComms department. Needless to say, it's been a bit of a learning curve! I could r...
Maya Taylor
Hello everyone, Today's wisdom comes from fundraising living legend, Lyndall Stein.  She set up the UK fundraising operation for the African National Congress when Nelson Mandela was still in prison....
Hi Adding on to my last post re website back end: What experience do people have of donations platforms like Charity Checkout?  We want  Donations on our own website, not on a third party website (b...
Edward Bainton
Hello everyone, Today's quote is from a charity giver. It's their response to a Reddit post on which charity to choose. "" I agree that a wide spread of charities is good but , having very little mon...
Craig Schoolkate
Hi all We're in discussion with a web developer who's sent us a shortlist of options for our website back end. Continue to use WordPress, £0/mo Move to Framer, £4+/mo (scalable) Move to SquareSpace,...
Edward Bainton
Hello everyone, Today's quote is short, but powerful if you take it seriously. It's from Dr. Beth Breeze from the University of Kent. " Timing is everything for asking ." Timing considers: What's go...
For the first time in 20 years there's a new type of ad campaign in Google Ad Grants. Which would be great, except the rollout is taking place over several months and most accounts still don't have i...
Hello everyone, I have recently registered my CIC and would be grateful if you could give me any suggestions on where to get a cost effective website. I am trying to find bank account options too but...
Georgia Barrett
Hey, I'm a digital marketing manager looking for others in similar roles to network with. I think we're truly living in "interesting times" for digital marketing at the moment, with lots of change ha...
Deaglan McElroy
Hello everyone, The quote for today is from Mark Phillips about bringing our donors close to our work. Mark says: " As a donor once said to me, ‘the most powerful stuff you can send are reports from...
Hello everyone, As I'm sure you all do, I read about fundraising to understand the psychology of giving and marketing principles. I thought I'd start sharing some snippets of wisdom from the experts...
Curious if there are any other organisations that have a membership structure and how they deal with the different membership categories.   We have two layers of membership, one for more senior peopl...
This question is from a member of our community that wishes to remain anonymous: We use Raiser's Edge NXT for direct marketing comms, but our fundraising team constantly disagree with us over fundam...
Ocean King
This question is from a member of our community that wishes to remain anonymous: I was wondering if anyone had any recommendations for good captioning software? it would be used to add captions to v...
Ocean King
We're a small charity looking to improve the way that we store and manage our case study stories and images. I'm hoping someone might be able to recommend or advise on software or digital asset manag...
Thomas D
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