Marketing & Comms Community / Comms

The place for anyone in the charity marketing-comms-campaigns sphere. 📣 Share your wins, headaches, and wisdom. Meet ‘your people' here.

82 posts

Hi all, Thrilled to have found this platform, putting my first question out there. We are writing another annual report and Id really like to make it look and sound a bit more put together and engagi...
Lizzy SPENCE
This question is from a member of our community that wishes to remain anonymous: Just wondering if anyone could provide guidance in relation to re-branding a regional charity? We're a small, but vit...
Ocean King
Hi everyone, I hope you’re keeping well. I work in the Internal Communications Team at Action for Children and am reaching out to see if anyone is willing to share any experiences, or offer any guida...
I work at a not-for-profit membership organisation and want to help promote our new members discount for small charities (with annual incomes under £150k) however I am finding it difficult to generat...
Ella Dunthorne
Hi all! Just wanted some advice on content sharing. My organisation has a lot of 'evergreen' pieces; basically great content that don't have expiration dates. I think it would be a shame to just leav...
rummena begum
Hi, I work for a 13-strong charity team in the fundraising dept and I work on our monthly fundraising supporter newsletter. I have a background in design, and my role is to visualise the newsletters...
Ella Mason
I have enjoyed a career as an advertising and portrait photographer and along the way have worked with many agencies and directly with charities in many sectors. This is now the direction I am hoping...
Lorentz Gullachsen
This question is from a member of our community that wishes to remain anonymous: Hi, I’m looking for recommendations on platforms or services that can translate both incoming and outgoing communicat...
Ocean King
Several websites focus on spreading good stories and inspiring journalism. Are there any other positive news websites or platforms you enjoy? I'm looking to expand my list beyond the usual ones like...
Marta Balint
This question is from a member of our community that wishes to remain anonymous: Has anyone else had negative experiences with USAID? For us, it is in terms of Comms products... we are still waiting...
Ocean King
This question is from a member of our community that wishes to remain anonymous: I was wondering if anyone had any recommendations for good captioning software? it would be used to add captions to v...
Ocean King
What does everyone feel about membership to your town or community business groups? As small charities you might not have the time to attend breakfast or other meetings ; or have the resources to pay...
Hi all Does anyone know a good, free or low-cost platform for text messaging several people at once, this is to send reminders to our students attending ESOL or other classes at our centre. It needs...
Michael Tiritas
Good afternoon all, I wondered if anyone was able to share any recommendations of organisations working within the charity sector that offer Data Storytelling courses/development programs. We would l...
Teri Parish
Good Morning all! I hope you're all well. Is anyone happy to share their comms data retention schedule with me please? Would be great to have a few to cross reference as we're currently sorting this...
Charlene Grant
I'd love to connect with someone who'd be happy to chat about how they use segmentation of data for fundraising & marketing comms at their charity. I work for a small regional health charity with inc...
Anna Webster
Hi! A charity I work with is about to go out to recruit for a Strategic Communications Manager (recruitment agency will be sorted shortly - not looking for support with recruitment). This role will n...
Milly Moss
We segment our printed communications with supporters so that they receive different messages based on their level of support for the charity. (For example, if they've recently made a one-off donatio...
Liam Purcell
Hello, I'm looking for recommendations and advice about how you store people stories/case studies - that is the text, photos and consent forms. I'm looking for: - What content hub does your charity u...
S Edge
I need to write a communications strategy for our charity, and I wondered if anyone had any templates or examples they would be happy to share? Many thanks!
Susannah Walker
Typical Friday question. I've done a search but can't find anything similar here to what I'm after. I'm working with a small charity who have been challenged by a new service which is now determined...
David Knights
This question is from a member of our community that wishes to remain anonymous: I’d really like some help with a pulling together a Comms plan for managing high levels of interest. We have an event...
Ocean King
Hi all! I would like to write an internal communications policy for our charity and I was wondering if anyone has one i can use for template? I'd appreciate any help.
Lorena Mombelli
Hi everyone, This is my first time reaching out on here. I'm looking for a mentor to help me particularly on the comms side of charity life. I've been in my current job nearly a year now, but I could...
Lottie Almey
Hello I'm starting up as a freelance designer, and am interested in learning about the resources available to small charities who need assistance with their communications and design projects.  Where...
A CharityConnect User
Hi there!  I am looking for tips on getting a web audit done. Our website needs tidying and revamping, some attention to SEO, and desperately need to improve the user experience when making a donatio...
Heather Hitchins
I am looking for a mentor for my Communications Officer.  We are a fairly small mental health charity undergoing a lot of growth fairly quickly.  She is unsure of what skills and experiences are need...
Karen Smallwood
Has anyone got this experience particularly my research and is samples how they strategically engaged with in policy context? Additional formats such as conferences and events have been whittled down...
Anonymous Anon
Hi there, has anyone got any stakeholder engagement frameworks they have developed for a charity or best practice examples to share? Thanks so much!
Sophie McGuirk-Cummings
Hi there, I'm the Trustee of a small charity in Huntingdonshire, with a day job running a marketing consultancy. At the charity, we have just recruited our first event Marketing Manager and I'm looki...
Hayley Williams
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