This question is from a member of our community that wishes to remain anonymous: We have a modest account with CafBank. The service has been progressively downgraded. A few years ago we were forced...
Finance
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We're a new CIC and having a bit of a nightmare getting a bank account up and running! We've signed up with Starling but their support is non-existent and we're in limbo as they have not sent the ins...
New
So my battles are over. I've had enough. As some of you may recall I've had to fight the Office Bearers in my little charity for recognition that all committee members were trustees. It took a month...
Finance
New
This question is from a member of our community that wishes to remain anonymous: Hi all, just a quick question. Our charity bank account hs received a couple of payments that simply read: HMRC Chari...
Campaigning
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Traditional charity comms, emotional appeals, urgency, donor-centric language, used to drive action. But are they still landing? With audiences demanding more authenticity and transparency, are we se...
Governance
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This question is from a member of our community that wishes to remain anonymous: We are an unincorporated charity that owns a property registered with HM Land Registry. The legal title is still in t...
We’re a small charity team currently exploring options for office space one day a week to accommodate up to 37 staff. We’re open to flexible arrangements and would love to hear from anyone with suita...
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Hello. My CEO would like to appoint me as the internal 'cyber security specialist' (gulp). Can anyone point me toward some funded training for very tiny organisations or individuals? Has anyone compl...
This question is from a member of our community that wishes to remain anonymous: I would love to start a discussion about the PCI DSS compliance requirements. It is so complicated and confusing - or...
Hello! I volunteer with a small animal rescue charity, and we're thinking of getting some wall calendars made for 2026 to sell to our supporters. We've ordered other kind of print merchandise (e.g. p...
Does anyone have experience of using either of these platforms please? Trying to get my head around them to see if they're worth signing up to. Thank you
This question is from a member of our community that wishes to remain anonymous: We are a new start up CIC looking at some basic printing of marketing and wondered if anyone had used a company that...
When we hold raffles at events we find fewer people are carrying cash and we don't currently have a card reader. But can card readers be used for payments for raffle tickets? From what I've read it s...
We are an independent animal rescue looking for recommendations for a new database. Our existing database is very old and is no longer supported. We need something that will keep records of all the...
This question is from a member of our community that wishes to remain anonymous: Back in March/April time a representative from a local business got in touch to say she had nominated our charity for...
Hi a question about salaries. I am the director/ Founder of a new CIC, in the process of incorporating. Once set up I will be leading workshops and providing admin support. Is it better for me to inv...
Hey there, I am a Director of Operations for a charity looking to connect with a Cyber security expert in UK charity sector. Please let me know as it is urgent, many thanks.
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Hi All We are a small local charity based in Shropshire, completely volunteer led. Our volunteers have given so much time and commitment to help make our repair cafe, in our opinion, a massive succ...
Hi, I hope some of you might be able to help me. A major part of our charitable work is awarding grants (of Bibles etc.) to individuals and organisations all over the world. At the moment, we manage...
Hi, we sadly lost our Treasurer earlier this year. We have lost access to our online VAT account as everything was done from her personal email and phone. We have made many calls to HMRC but are una...
Which email marketing platforms are charities using?
Hello Would anyone be up for sharing a copy of their TOIL policy with me please? Thanks in advance
This question is from a member of our community that wishes to remain anonymous: Statistical Package Social Sciences. Does anyone any experience of using this in public health, where there is non me...
I run a CIC and had a great idea for a training app for an on the go bite sized learning app in the area we specialise in. Is there any grants, funding, support that can help with this?
Does anyone have any experience getting their charity added as a non-profit to TikTok, so people can donate straight from videos? My charity has sizeable audience thanks to a few videos we made that...
Arnold Schwarzenegger said he'd be back! Well, now I'm back! I'm now working with the Foodbank in West Lothian, as their Deputy Manager/Volunteer Coordinator. I'll now be found trawling the Volunt...
Hello A question about gift aid and funding streams. Our charity claims gift aid on eligible donations made to restricted and unrestricted funds. If the gift aid is claimed against a donation made...
I've just recently become a Trustee of an additional charity, which is community charity that has its own facilities. Unfortunately the IT equipment including all networking infrastructure is not rea...
Lately, I’ve been feeling quite overwhelmed by the constant stream of content I come across while browsing every day: news, social media, even sector updates. It often feels like there’s so much to t...
This question is from a member of our community that wishes to remain anonymous: We have recently had a colleague pass away and are looking for a company who can provide external counselling for our...
